In 2015, Wasp Barcode Technology’s State of Small Business Report found that 22% of small business owners name technology as one of their three biggest challenges. For a small business trying to grow and thrive, technology can be overwhelming and confusing. You’d be surprised how many businesses simply haven’t gotten around to implementing the newest tech solutions, even when it could save money, improve efficiency, or boost employee productivity.
But what IT services does a typical small business actually need? Here are some of the services that can benefit small businesses in a variety of industries.
Data Backup & Recovery Services
Here’s a scary statistic: around 80% of companies go out of business in the wake of catastrophic data loss. Hardware failures, software bugs, or even a fire or natural disaster could destroy all of your most important files. The solution to this problem is to make sure you have a backup all of your important files. One of the best ways to do this is to go through a managed IT service company that offers data backup and recovery solutions. Onsite and offsite backups combine to make sure your data is always available and recoverable if something goes wrong.
Inadequate data backups are a serious technology challenge, but it’s a pretty simple one to fix. Things like financial records and customer data are simply too important to risk, and a data backup service is well worth its modest cost.
Most small businesses don’t have tough security measures in place. A company of any size can be the target of malware, phishing, ransomware and other nefarious attacks, making security, a matter of the utmost importance. This is often because business owners and employees aren’t familiar with the threats that are out there, or because the cost of security is perceived as unattainable. Many managed IT companies offer robust yet affordable network security services, and it’s a good option for making sure that your security measures are up to date. Managed anti-virus programs, firewalls, web filters, and other measures available through a managed IT service provider can greatly reduce the risk of malware infections, phishing scams, and other security breaches.
If you’re really not sure exactly what your business needs, you could probably benefit from IT consulting. An IT consultant can work with you to find the best solutions for your needs and budget, including hardware, data backups, SaaS platforms for accounting and CMS, and anything else related to information technology.
On-Site Computer Service
If a printer isn’t working, a workstation won’t boot up, or other IT problems arise, a managed IT company can provide on-site computer services at no additional charge. If you or your employees have to fix these things, you’re losing time that could be better spent on things that generate revenue.
IT Services for Small Businesses in Miami
Looking for an IT service company in Miami? At Gradient Data Solutions, we provide a full range of managed IT services for small to medium businesses, including flat-rate IT support, backup and disaster recovery, network security, and more. Call us any time at (786) 619-3832, or fill out our online contact form to get in touch with us about your business’s IT needs.