Constantly evolving as technology advances to keep you ahead of the curve while enhancing business processes.
Gradient Data Solutions offers the most reliable and responsive IT services and support for a wide range of industries throughout South Florida. We specialize in serving healthcare organizations, financial services firms, non-profit organizations, industrial manufacturing firms, and schools.
Jose Noriega, President and Founder of Gradient Data Solutions, worked as a Network Engineer at another company until they stopped offering IT services. That’s when he decided to branch off and create his own company, in order to help businesses stay ahead of the curve while enhancing business processes.
Since then, he’s created a team of technology experts – people who enjoy solving technology challenges that keep companies from reaching their fullest potential. The entire team thoroughly enjoys the IT industry’s constant change and rapidly evolving tools – leveraging them to help companies operate more efficiently.
How We Do IT Differently…
We’ve invested in management tools and our own infrastructure to have a better research and development environment, which allows us to:
To back this up, we all live by our 5 core values
- Guaranteed 30 Minutes Response - We’ll address your computer problem immediately or call back within 30 minutes or less – guaranteed.
- 99% Customer Retention - We’re very proud to hold a 99% customer retention rate for the last 5 years and counting.
- 1 Hour To Site - Our technicians will be on-site within one hour, should you have any critical problems.
- 100% Satisfaction Guarantee - We will NEVER close a support ticket until you are completely satisfied with our service and your problem is fully resolved to your expectations.
- Fixed Predictable Fee - Say goodbye to expensive and unpredictable IT bills with our all-inclusive pricing model.
This helps us stay predictable and reliable – never offering a solution we’re not positive will work for each and every one of our clients’ unique needs. Plus, we offer flat rate monthly fees to eliminate surprise invoices and help our clients’ budget more accurately.
Above all, we know technology is a business enabler that offers the ability to enhance business processes, improve communication and collaboration, and simplify the day-to-day lives of employees. We enjoy helping businesses realize the true power of IT.
What We Do
Many businesses find it challenging to deploy, maintain, and protect their technology. Whether you're looking to lower IT maintenance costs, avoid annoying computer problems, keep your employees happy and productive or make a plan for business continuity, Gradient Data Solutions has a solution for you.